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Read below for training videos and other resources designed to help you complete the onboarding process in Aravo. If you have any issues with using Aravo, please send us an email at aravosupport@jll.com, or reach out to your JLL contact.
Accessing & Navigating Aravo
Refer to the quick reference guides for landing page navigation:
Refer to quick reference guide for instructions for an overview of accessing and navigating Aravoand:
Watch an instructional video covering landing page navigation. Need to change your language settings in Aravo? Check out this video for step-by-step instructions on how to change your default display language.
Onboarding & Survey Completion
- Refer to the welcome packet you received from your contact at JLL as it contains all information necessary to get started at JLL.
- Watch a training on how to complete the survey or review a quick reference guide document that guides you step-by-step through the onboarding process and covers completing the supplier survey for new engagements in Aravo:
Complete Your HSSE Assessment
- Refer to the welcome packet you received from your contact at JLL as it contains all information necessary to get started at JLL.
- Watch a training that takes you step-by-step through completing the HSSE Assessment in the system.
- Leverage the following resources for additional support:
- View a sample (français) HSSE questionnaire.
- For additional guidance, read our detailed explanations of each question within the assessment.
Questions?
If you have any questions, please reach out to your JLL Contact
- For Aravo issues, please send a screenshot of the error to aravosupport@jll.com.
- For any questions or concerns around the HSSE assessment contact globalhssesupport@jll.com.
Does your information need to be updated?
Review the instructional video and the quick reference guide on how to self-service and make the following updates:
- Company Information – includes: Company Name, Address, Country.
- Basic Compliance – includes: Category, Vendor code of Conduct, Diversity status, Conflict of interest.
- Expanded Compliance – includes: JLL’s Global Risk & Compliance minimum standards survey.
- Add/Edit Supplier Contact(s) – includes: Name, Phone, and Email of company contacts.
- HSSE Assessment – Conditional based on goods vs. onsite service. This survey information would not apply to all supply partners.